The RiverCenter is committed to providing the best possible service to all of our events. The RiverCenter offers exclusive catering, in-house audio-visual services and decorating to provide you with the services you need to execute your event. Every event is treated with attention to detail and uncompromising service.

Audio-Visual

Our in-house audio-visual services include a wide variety of equipment and expert technical support. Our knowledgeable staff will help you make the right choices for your audio-visual needs. Equipment is available for rent on a daily or weekly fee schedule. Arrangements may also be made through your event coordinator to work through one of our preferred audio-visual vendors. The RiverCenter does collect a 15% commission on use of all outside vendors. 
 

Decorating
Show decorating is a snap at the RiverCenter. We make it easy by offering complete standard and custom booth packages. Our talented staff specializes in the "extras" too, like ceiling streamers and balloon drops. Arrangements may also be made through your event coordinator to work through one of our preferred decorators. The RiverCenter does collect a 15% commission on use of all outside vendors. 

Decorator Items Include:
» Standard & Custom Booth Packages

• House Standard Booth Package — 8' x 10' or 10' x 10' booth area with 8' drape and 3' side drapes.  6'w x 2.5'd display table, with white vinyl top and skirt. Two stacking chairs.
   
• House Standard Plus Package — 8' x 10' or 10' x 10' booth area with 8' back drape and 3' side drapes. 8'w x 2.5'd display table, with white vinyl top and skirt. Two stacking chairs and wastebasket.
   
• Custom Booth Packages quoted upon request.

» Booth ID Signage

•  Standard 7" x 40" hardboard printed sign
   
•  Colorplast 7" x 48" durable sign with vinyl lettering

» Supplemental Items to Booth Packages

• Display table
   
• Various chairs and stools
   
• Booth carpet
   
• Bistro table
   
• Tripod & flipchart easel
   
• Flipchart pad
   
• Belt stanchion, black
   
• Additional drapery
   
• Audio-visual

Supplemental items must be ordered five days prior to the event to qualify for standard rates. Any orders placed after the five day prior deadline or orders placed at the show will be billed at the show rate. 

Utilities
Electrical hookups range from 120 volt single phase to 480 volt three phase. Electrical hookups must be submitted to the facility five days prior to the event to qualify for discounted rates. Payment may be set up so that utilities are billed to the event, or vendors may pre-pay directly to the facility. All orders placed after this time or orders placed at the show will be billed at the standard rates. 

Telephone & Network Services

Phone Service: Includes unlimited local calling, credit card, toll and long distance calling.

DSL Service: Client must supply PC with 10/100 Network Card and have network card drivers installed. Client must also have a browser installed. The RiverCenter will need to program network settings to configure client computer to guest IP addressing.

T1 service is available in the RiverCenter and Adler Theatre.

Material Handling
Shipments may be received and stored for up to five days prior to move-in. RiverCenter staff must deliver shipments to exhibitor's booth. Marked, emptied containers are removed, stored and returned to the exhibitor's booth. Properly tagged shipments will be placed at the dock or loaded onto the carrier's truck as needed. The RiverCenter is NOT responsible for making arrangements with carriers, payment for shipping, etc. The Exhibitor is responsible for shipping labels, accurate bills of lading and all other shipping arrangements. 

Installation/Dismantle Services
RiverCenter offers Proceed and Do Not Proceed installation dismantle services. Forklift service is available to exhibitors.

Proceed Service: RiverCenter staff will supervise and set up/dismantle your exhibit during regular hours of move-in as crew becomes available. This work will be done without the supervision or involvement of the exhibitor. Exhibits must contain complete instructions, plans, part inventory, hardware and any special tools required for assembly. This is the default service if none is indicated.

Do Not Proceed Service: The RiverCenter will supply crew to be directly supervised by the exhibitor. The crew will be billed to the exhibitor beginning at the requested start time.